FAQS

Product Quality

We are committed to providing only the highest quality pieces. Each piece undergoes rigorous quality control measures to ensure it meets our standards before being shipped to our customers.

All of our jewelry is made with the highest quality Stainless Steel, Crystal and Titanium. Lifetime durability or your money back.

Our lifetime warranty covers any manufacturing defects in materials or workmanship that may arise with your jewelry. We will replace any items that experience any defects. Keep peace in mind.

Yes, each piece is expertly designed to be waterproof and sweatproof, offering you the freedom to enjoy your activities without worrying about damage or tarnish.

Shipping & Delivery

USA: 4-8 Working days. (Free Over $150)

Europe: 5-10 Working days. (Free Over $150)

Rest of the world: 6-12 Working Days. (Free over $150)

All Eluzo orders are sent out with a tracking number via email after the order is processed.

Yes, every man deserves quality jewelry.

Orders & Payments

You can pay with Apple Pay, Mastercard, Visa, Google Pay, Discover, Amex, Bancontact and Shop Pay.

You will receive an order confirmation by e-mail immediately after placing your order. This e-mail contains the order number, order summary and the shipping address.

Returns & Refunds

If you are not 100% happy you can ship your item back to us within 30 days of it arriving with you. 

Return your item in a brand new condition in the same packaging we shipped to you within 30 days of its arrival and we will refund your order if it is not a clearance or final sale item. 

Your order may not be eligible for return or exchange if the product

  • Has visible wear or damage.
  • Is not in the original package, including sleeves and tags. 
  • Is a final sale item (this does not include the use of a discount code or site-wide sales)

Absolutely. However, eligibility is based on specific factors.

Final Sale items are not eligible to be returned under any circumstances.

You must complete your exchange or return within 30 days of your item arriving.

Free returns

Returns within 30 days receive a full refund.

Worldwide shipping

Ship anywhere, rates available at checkout.

24/7 support

Support@eluzo.co

Representatives Available